Shipping & Policies
Top 5 Reasons To Buy From Battery2Batteries.com
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- Air Shipment Cutoff: 2:30pm EST Monday - Friday for Next Day, 2nd Day and 3rd Day orders.
- After 2:30pm EST (Monday-Friday) your order will ship the following day.
- Shipping Time: Next Day (1 Day), 2nd Day (2 Days), 3rd Day (3 Days) and Ground (4-7 Days or more based on product).
- Shipping Locations: 48 continental United States and Washington, DC.
- Additional charges may apply based on product selection, but we'll call you before shipping if needed.
- Shipping Cost: Based on weight, destination and the dollar amount of your order.
- We do not ship to APO, FPO and freight forwarder addresses.
- Credit Card - Visa, Mastercard, American Express and Discover
- Wire Transfer
- Pricing is subject to change without notice.
- Customers with be notified with any changes in pricing before shipping.
- Website (No Minimum)
- Phone/Email ($99 Minimum)
- International ($500 minimum)
Next Day, 2nd Day and 3rd Day Shipping
- Next Day, 2nd Day and 3rd Day orders received after 2:30pm EST (Monday-Friday) will ship the following day.
Resellers and Tax Exempt Entities
- Tax Resale Certificate and Tax Exemption Certificate required for Florida Tax Exempt and Resale Customers Only.
- Please email a current, signed copy of your tax resale or exemption certificate via email.
- Sales@Battery2Batteries.com (List Your Order Number).
- Tracking numbers are available on most orders via email request only.
- Small ground orders may not have the tracking numbers update.
- Invoice copies are sent automatically when you place your order or via email request only.
- We do not accept returns as most items are custom made.
- All items that may be returnable Must Be PRE-APPROVED via email request.
- Returns will be credited Less Shipping and a Restocking Fee.
- Shipment errors must be reported within 7 days of receipt.
- If you have any questions before you buy, please email us before you place your order.
- Most of our items are in stock, however some items are custom made and may require additional time before shipping.
- Know that when we receive your order our goal is to get it from our door to yours as quickly as possible.
- Images are for reference only - Some items may contain various cells, connectors and materials made specifically for your device.
- All orders that cannot be fulfilled immediately are automatically back ordered and will ship when available.
- Back orders that cannot be fulfilled within 30 days are credited automatically.
- New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
- Shipping and assembly departments may close for an extended period of time around Thanksgiving, Christmas and New Years.
- $500 Minimum Order - Payment Via Wire Transfer - Wire Transfer Fee Applies - We Ship To Continental USA Addresses and Freight Forwarders Only.
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page (Once You Click "CHECKOUT").
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
This disclaimer of responsibility and liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. By using this website, the user specifically acknowledges that Battery2Batteries.com is not responsible or liable for any user's or any third party's defamatory, offensive, infringing, or illegal information, materials or conduct, and Battery2Batteries.com reserves the right to remove such information or materials from this website without liability. Information on this website may contain technical inaccuracies or typographical errors. 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